Warehousing & Fulfillment Services in Kenya
Kenya is a leading logistics hub in East Africa, offering robust infrastructure and strategic connectivity for efficient fulfillment. Waredock provides comprehensive warehousing and fulfillment services across Kenya’s major trade centers, ensuring your business benefits from fast deliveries, cost-effective storage, and a reliable partner network.
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Major Logistics Hubs in Kenya
Kenya’s top fulfillment hubs are spread across key cities to maximize coverage and speed. Our network spans all major regions.
By positioning warehouses in Kenya’s five major logistics cities, we guarantee nationwide next-day coverage for urgent orders and cost-effective bulk distribution across East Africa. Nairobi and Mombasa remain the core warehousing hubs, while strategic sites like Eldoret, Nakuru, and Kisumu expand our reach into every corner of the country.
Nairobi
The capital city and logistics heart of Kenya, Nairobi hosts our primary fulfillment centers. With Jomo Kenyatta International Airport and the Inland Container Depot, Nairobi is the central distribution gateway for East Africa. We leverage Nairobi’s extensive road and air links to offer same-day fulfillment within the city and rapid dispatch nationwide.
Mombasa
Home to East Africa’s busiest seaport, Mombasa is vital for import/export logistics. Our coastal warehouse hub near the Port of Mombasa enables quick deconsolidation of sea freight and onward shipping. We efficiently consolidate inbound cargo here for distribution to Nairobi and other major towns , accelerating your supply chain.
Eldoret
As a key transit city on the Northern Corridor highway, Eldoret serves western Kenya and neighboring countries. We operate fulfillment facilities here to serve regional customers. Eldoret International Airport supports swift air cargo exports (ideal for perishables) , while road connections enable 1-2 day deliveries to Uganda and South Sudan.
Kisumu
This lakeside city is an emerging logistics hub for western Kenya. Our Kisumu warehouse (strategically located near the airport and lake port) supports last-mile distribution across the Lake Victoria region. Kisumu’s revitalized port and improved road links allow us to ship goods efficiently to Uganda, Tanzania, and local markets.
Nakuru
Centrally located along the Nairobi–Uganda highway, Nakuru is a growing fulfillment center. Our presence in Nakuru and its environs (including the Naivasha dry port area) ensures fast service to the Rift Valley and Great Lakes region. It’s an ideal mid-point for routing shipments between Nairobi, western Kenya, and beyond.
E-Commerce Fulfillment
We specialize in serving online retail operations by managing inventory storage, order picking and packing, and coordinating delivery to customers. Our system seamlessly integrates with your e-commerce platform to ensure orders are processed in real-time. With Kenya’s e-commerce expanding rapidly , we help you meet consumer expectations through next-day delivery in Nairobi and fast shipping countrywide.
B2B Distribution
For wholesalers and manufacturers, we provide bulk storage and distribution to retailers or regional depots. Palletized goods are handled efficiently with forklifts and racking systems for quick loading. We support just-in-time deliveries to stores and factories, leveraging Nairobi and Mombasa as central distribution nodes. (Kenya’s strategic location as East Africa’s trade entry point means our warehouses serve not just local markets but also regional supply chains).
Last-Mile Delivery
Through our integrated courier network, we handle last-mile delivery to end recipients across Kenya. This includes same-day courier service within cities and reliable upcountry shipping. We partner with vetted local couriers and use technology to optimize delivery routes. As a result, packages reach customers quickly and with end-to-end tracking visibility. Major courier companies like G4S and Posta Kenya have 600+ offices nationwide, and we tap into such networks to ensure even remote areas are covered.
Returns Management:
We understand the importance of hassle-free returns in both B2C and B2B contexts. Our fulfillment centers in Kenya handle reverse logistics – from picking up return items, inspecting them, restocking salable products, or managing disposals. We offer your customers convenient drop-off points (leveraging the widespread Posta and parcel shop network) and ensure returned goods are processed and accounted for swiftly. This helps maintain customer satisfaction and accurate inventory levels.
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End-to-end Fulfillment Services
We offer end-to-end fulfillment solutions tailored to both e-commerce and B2B needs. Our Kenyan fulfillment services cover every step from inbound logistics to last-mile delivery.
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Fast Delivery Timelines
Kenya’s well-developed transport links enable us to offer impressively short delivery times for domestic and regional fulfillment. Here’s what you can expect with Waredock Kenya.
Within Nairobi & Mombasa
We provide same-day delivery options in the Nairobi metropolitan area and Mombasa city. Orders received in the morning can be delivered to customers by end-of-day within these cities. At minimum, next-day delivery is standard for any Nairobi-area order, thanks to our centrally located Nairobi warehouse and dedicated couriers. In-city bike couriers and van networks ensure even high-volume orders (or bulky items) reach clients quickly despite traffic.
Nationwide (Kenya)
For other major towns – such as Nakuru, Eldoret, Kisumu, Nyeri, etc – our typical delivery timeframe is 24 to 48 hours from order dispatch. We utilize overnight line-haul services (including secure truck transport and inter-city buses for parcels) to achieve next-day delivery to most urban centers. For example, a parcel shipped from Nairobi in the evening will often arrive in Kisumu or Eldoret the following day. Even remote locations are reachable within 2-3 days at most. Our use of established courier routes (e.g. Fargo Courier’s upcountry service) guarantees timely arrivals. Efficient distribution models in Kenya make long-distance deliveries surprisingly quick and affordable – sending a 70kg parcel over 340 km to western Kenya can be done in a couple of days at reasonable cost.
East Africa Region
Leveraging Kenya’s status as a regional hub, we facilitate swift cross-border fulfillment. Shipments from our Kenyan warehouses can reach Uganda, Tanzania, Rwanda, or South Sudan in as little as 2-4 days via ground transport. Transit times from Nairobi to Kampala by road have improved to about 2–3 days with modern infrastructure, and Nairobi to Arusha or Dar es Salaam is similarly within 2-3 days by road. For urgent regional orders, we offer air freight options through Nairobi’s JKIA and Mombasa’s Moi Airport – enabling next-day delivery to neighboring capital cities. Whether your customers are in Kampala, Kigali or beyond, we ensure East African orders are consolidated, shipped, and delivered with minimal delay.
Modern Warehouse Infrastructure
Waredock in Kenya offers state-of-the-art warehousing infrastructure that meets international standards. Kenya’s warehousing landscape has rapidly modernized – transitioning from traditional “godown” storage to modern facilities. We operate in Grade A and B warehouses featuring high ceilings, pallet racking, 24/7 security, and climate control as needed. (Notably, Kenya has historically been dominated by basic open-yard godowns, but today advanced warehousing options are increasingly common). Our facilities leverage modern Warehouse Management Systems (WMS) for real-time inventory tracking and efficient picking.
All warehouses have reliable power and utilities, ensuring round-the-clock operations (critical in a region where basic warehouses often lack consistent utilities). We partner with top logistics property developers – the same ones trusted by global 3PL leaders in Kenya – to provide world-class storage conditions. Major international logistics providers like DB Schenker, Agility, Kuehne+Nagel, Bolloré, and Siginon are active in the Kenyan market, and Waredock matches these high standards. Whether you need ambient warehousing for FMCG products or secure storage for high-value goods, our infrastructure is equipped to keep your inventory safe and ready for dispatch.
Couriers & Last-Mile Partners
We work with trusted courier companies like G4S and Fargo Courier for domestic deliveries. G4S Kenya offers a vast distribution reach (with depots countrywide and popular motorbike courier services) , while Fargo specializes in upcountry and cross-border parcel delivery with a reputation for reliability. Additionally, we tap into Posta Kenya’s network of 600+ post offices for economical last-mile options, ensuring even remote rural areas can receive packages. These partnerships give us a hybrid delivery network – combining speed, reach, and cost-effectiveness.
Global Carriers
For international shipments and freight forwarding, we partner with DHL, UPS, FedEx, and Aramex, all of whom have a strong presence in Kenya . This means your international orders, returns, or supplier shipments are handled by world-class carriers integrated through our system. Our Nairobi hub can inject packages directly into DHL’s or UPS’s network for express worldwide delivery. Conversely, incoming stock from overseas can be received via our bonded facilities through these carriers with streamlined customs clearance.
Freight and 3PL Partners
We maintain close ties with major freight forwarders and 3PL firms operating in Kenya. Partners like Bolloré Logistics, Maersk, and Siginon Group assist with ocean freight, drayage, and specialized logistics needs. For example, when your container arrives at Mombasa Port, our team and partners coordinate to transfer it to our warehouse, handle deconsolidation, and manage onward trucking to Nairobi or beyond. If you require cold chain logistics, we have access to refrigerated storage and transport through specialized partners as well. Essentially, we act as your single point of contact to orchestrate various logistics providers into one smooth operation.
Strong Logistics Partner Network
Waredock has forged partnerships with Kenya’s top logistics providers to ensure seamless service. We blend our in-house capabilities with an extensive partner network so that every link in the supply chain is covered by a reliable expert.
