eCommerce Wordbook

Customs Broker

Logistics Glossary

A firm that represents importers/exporters in dealings with customs. Normally responsible for obtaining and submitting all documents for clearing merchandise through customs, arranging inland transport, and paying all charges related to these functions.

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Order Shipped: What It Really Means and What Happens Next

Ever get hit with questions like, “How do I track my package?” or “Why’s my stuff taking so long?” And what about “Order Confirmed” vs. “Dispatched” vs. “Shipped”? Aaah! If you’re running a store, you’ve probably heard them all. Good news! This guide is your cheat sheet for understanding all those

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