eCommerce Wordbook

Accountability

Logistics Glossary

Being answerable for, but not necessarily personally charged with, doing specific work. Accountability cannot be delegated, but it can be shared. For example, managers and executives are accountable for business performance even though they may not actually perform the work.

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Order Shipped: What It Really Means and What Happens Next

Ever get hit with questions like, “How do I track my package?” or “Why’s my stuff taking so long?” And what about “Order Confirmed” vs. “Dispatched” vs. “Shipped”? Aaah! If you’re running a store, you’ve probably heard them all. Good news! This guide is your cheat sheet for understanding all those

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